Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped on Sundays or public holidays.

2. Domestic Shipping (Within India)

Service Type Estimated Delivery Time
Standard Delivery 4–7 business days
Express Delivery 2–4 business days

3. International Shipping

Region Estimated Delivery Time
Asia7–12 business days
Europe & Middle East10–15 business days
North America12–20 business days
Australia & New Zealand12–20 business days
Africa & Others15–25 business days

4. Shipment Tracking

You will receive an email or SMS with a tracking number once your order is shipped. Tracking information may take up to 24 hours to update.

5. Shipping Availability

We ship to all major Indian pin codes and selected international locations.

6. Damaged or Lost Packages

We are not responsible for delays, loss, or damage caused by courier services after dispatch. We will assist you with filing a courier claim if required.

7. Contact Us

📩 Email: pokhilaenterprise@gmail.com
📞 Phone: +91-9864818180
📞 Phone: +91-8134026296